The App enables you to offer Multi-Service Bookings such as for Tow Trucks, Maids, Handymen, Carpenter, Plumber, Tutors, Babysitters, Painters, Accountants, Movers, Home Services much more or any service provider you want it to be to your customers matching them to the nearest service provider using Geolocation. Customers can track the Live Location of the service provider booked.
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Explore a categorized list of on-demand services available in your area by Geolocation. The app can be tailored to offer OnDemand services for a niche or various services together.
View nearby OnDemand Services available in your area by distance, availability (now or later), pricing, ratings, etc
Enter the budget a user is willing to pay to get the service fulfilled.
Users can view the status of all there active service bookings and details of all past orders.
Users can select their preferred payment method such as Cash, Debit or Credit Card or via the in-app wallet
Once an order has been accepted by the Service Provider - users can live track the Service Provider from his origin to the Service location.
Users can rate & review the Service Provider. Users can also view rating and review for Service Provider in question.
On choosing certain services - the app prompts you to fill out a questionnaire to extract details of the service required. This is to ensure that the best match to service provider is found in terms of specialization.
You make the book service “on-demand” to be fulfilled immediately or Schedule for a later day and time based on your convenience.
Users can view the rate card of service offered and given Various Service Add-on’s are available when booking a particular primary service with their additional rates and these can also be availed by the customer.
The platform automatically generates an invoice once the Service is completed on the Service Delivery app inclusive any order edits made. Service provider may be prompted to get signature on completion from customer before invoice generation
Admin Panel allows you to setup Promo Codes and offers which can be used by user’s upon Checkout to impact price.
Service Providers receive live alerts on available delivery jobs with details - they can choose to Accept/Reject.
Job Description is generated from a questionnaire customers filled out picking detail options specific to type of job/service such as Tutor, Handyman, LawnMower, Plumber, or any service provider type etc. along with mode of payment.
Our Service provider app includes in-app chat and audio between service providers and customers to ensure customer service and interaction is managed within the app.
Delivery agents can view an earnings report for current shift, past shifts, and also orders undertaken overall for a specified period on the app.
Depending on the type of service - you may either assign a first visit price before the estimate can be provided by the Service provider or allow the Service Provider to bid on a job after receiving the details via Questionnaire filled out on the app by the User/Customer.
Service Provider can update the status of their job by simply swiping at different stages of the service ; indicating a certain milestone in the service earmarked on the app has been achieved. Realtime updates can be viewed both on the customer and service provider panel as well.
The platform automatically generates an invoice once the order is delivered on the delivery agent app inclusive any order edits made. Delivery agents are required to receive the customer signature before the delivery consider to be completed. This is not for food delivery.
Gives the admin complete visibility into the business using detailed Analytics at the Platform and Service Provider separately.
View all Service Provider Booking’s layered on map in real time with live status updates.
Manage various on-demand service providers. Accept or reject their application
Users can setup service experience preferences, view previous and active orders along with setting up Address and Payment details.
Setup the commission structure for different Service Types, Specialization, Providers, etc.
Setup and manage fares for on-demand services based on cities or service type
Create zones across your city or areas of delivery by drawing dividing lines on a map and set rates accordingly.
Payroll management has been enabled into the OnDemand Service App to manage cash and card earnings for service providers with direct deposit to their bank accounts.
Manage Payment Processing Channels and History of Transactions that have already taken place
Manage various OnDemand service categories - their properties, questionnaire, rate cards, etc on the OnDemand Service App from the Admin Panel.
Service Provider can manage their own profile details including Service Type, Specializations, Preferences etc.
Admin Panel allows you to setup Promo Codes and offers which can be used by user’s upon checkout.
Notify customers using a multi-channel approach via SMS, Email and Push Notifications.
